FAQ
Frequently Asked Questions
How can we help?
How can I invest with Vinaq ?
To make a investment you must first become a member of Vinaq. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.
How do I open my Vinaq Account?
It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".
Which coin do Vinaq accept?
We accept BTC, ETH, USDT (TRC20, BEP20, ERC20) and Tron
How can I withdraw funds?
Login to your account using your username and password and check the Withdraw section.
Is there any withdrawal charges?
No there's no withdrawal fee on any withdrawal you make on vinaq.
Do I earn weekends?
Yes, you earn during the weekends.
How long does it take for my deposit to be added to my account?
Your account will be updated as fast, as you deposit.
How can I change my e-mail address or password?
Log into your Vinaq account and click on the "Account Information". You can change your e-mail address and password there.
What if I can't log into my account because I forgot my password?
Click forgot password link, type your username or e-mail and you'll receive your account information.
Does a daily profit paid directly to my currency account?
No, profits are gathered on your Vinaq account and you can withdraw them anytime.
What is the minimum withdrawal?
The minimum withdraw is $30 on all ecurrency coin.
What is the referral commission?
We offer you a 1.5% on every person you invite to join Vinaq
Can I do a direct deposit from my account balance?
Yes! To make a deposit from your Vinaq account balance. Simply login into your members account and click on Make Deposit and select the Deposit from Account Balance Radio button.
Can I make an additional deposit to Vinaq account once it has been opened?
Yes, you can but all transactions are handled separately.
After I make a withdrawal request, when will the funds be available on my ecurrency account?
Funds are usually available within 24 business hours.
How can I change my password?
You can change your password directly from your members area by editing it in your personal profile.
Can I lose money?
No, you can't lose your money, as funds are handled by specialist.
How can I check my account balances?
You can access the account information 24 hours, seven days a week over the Internet.
May I open several accounts in your program?
No. If we find that one member has more than one account, the entire funds will be frozen.
How can I make a spend?
To make a spend you must first become a member of Vinaq. Once you are signed up, you can make your first spend. All spends must be made through the Member Area. You can login using the member username and password you received when signup.
Who manages the funds?
These funds are managed by a team of Vinaq investment experts.
